Responsible Gaming

Our commitment to responsible gaming is a fundamental part of the support offered to customers. Wizardo casino promotes a safe and fun gaming environment, encouraging users to be aware of the possible social and financial risks associated with excessive gaming.

Maintaining Control

Gaming should be considered an entertainment activity, not a source of income. For most players it is a pastime, but in some cases it can become difficult to maintain control.

To help you play responsibly, we recommend you:

• Consider gaming as recreation and not as a way to earn money;
• Do not chase losses or seek immediate wins;
• Play only with money you can afford to lose;
• Monitor the time and budget dedicated to gaming;
• Take regular breaks when necessary;
• Contact support to request a temporary suspension of your account;
• Request self-exclusion by writing to [email protected]: the account will be closed within 24 hours.

In case of self-exclusion, it is the player's responsibility to report any other accounts and not create new ones. Wizardo will do its best to prevent new registrations, but the final responsibility remains with the user.

Responsibility

If you think that gaming may have a negative impact on your life, these questions can help you assess the situation:

• Does gaming interfere with work or study?
• Do you primarily play out of boredom or to pass the time?
• Do you spend a lot of time gaming alone?
• Have you received criticism about your gaming behavior?
• Have you neglected family, friends, or hobbies?
• Have you lied about the time or money spent?
• Have you borrowed money to play?
• Do you continue to play to recover losses?
• Do you feel frustrated or anxious when you lose?
• Does gaming affect your mood or your well-being?

If you answered "yes" to multiple questions, it might be helpful to seek support.

Support Organizations

• GamCare — support for gambling problems: www.gamcare.org.uk
• Gamblers Anonymous — peer support: www.gamblersanonymous.org.uk
• Gambling Therapy — online psychological support: www.gamblingtherapy.org

Underage Players

Registration at Wizardo casino is only allowed for those over 18 years of age. Users' ages are verified and any activity by minors results in the closure of the account and the cancellation of any winnings.

Filtering Systems

Parents can restrict access to gaming content by installing parental control software. One of the recommended tools is Net Nanny™ (www.netnanny.com).